IT Support and Services, AAS
A25590I
program is available online
Official Program Description registered with the NC Community College System:
The Information Technology (IT) curriculum prepares graduates for employment in the technology sector as designers, testers, support technicians, system administrators, developers, or programmers who use computer software and\or hardware to design, process, implement and manage information systems in specialties such as database services, security, business intelligence, healthcare informatics and others depending on the technical path selected within this curriculum.
Course work includes development of a student’s ability to create, store, communicate, exchange and use information to solve technical issues related to information support and services, interactive media, network systems, programming and software development, information security and other emerging technologies based on the selected area of study.
Graduates should qualify for employment in entry-level positions with businesses, educational systems, and governmental agencies which rely on computer systems to design and manage information. The program will incorporate the competencies of industry-recognized certification exams.
Program Learning Outcomes
Upon completion of the IT Support and Services program, a graduate should be able to:
- Solve common system-level problems using troubleshooting skills.
- Configure and manage IT devices related to end-user computing.
- Complete a system support project from the definition phase through implementation.
Degree Awarded
The Associate in Applied Science Degree – IT Support and Services is awarded by the College upon completion of this program.
Note
Students will need access to a computer to complete work outside the classroom. In addition to textbooks, students will be required to provide their own portable storage media, for most classes.
For More Information
The IT Support and Services program is in the Business and Computer Technologies Division. For more information, call (919) 739-6879, or visit us at our website at www.waynecc.edu.
First Semester
| ACA 111 | College Student Success |
1
| 1 |
| CTI 110 | Web, Programming, and Database, Foundation |
4
| 3 |
| CTS 115 | Information Systems Business Concepts |
3
| 3 |
| ENG 111 | Writing and Inquiry |
3
| 3 |
| NET 110 | Networking Concepts |
4
| 3 |
| Total Credit Hours: | | 13 |
Second Semester
| CTI 120 | Network and Security Foundation |
4
| 3 |
| CTS 120 | Hardware/Software Support |
5
| 3 |
| DBA 110 | Database Concepts |
5
| 3 |
| NOS 120 | Linux/UNIX Single User |
4
| 3 |
| NOS 130 | Windows Single User |
4
| 3 |
| Total Credit Hours: | | 15 |
Third Semester
| CIS 110 | Introduction to Computers |
4
| 3 |
| CTS 130 | Spreadsheet |
4
| 3 |
| | Math Elective | | 3-4 |
| Total Credit Hours: | | 9-10 |
Fourth Semester
| CTS 155 | Tech Support Functions |
4
| 3 |
| CTS 220 | Advanced Hardware/Software Support |
5
| 3 |
| DBA 120 | Database Programming I |
4
| 3 |
| ENG 112 | Writing and Research in the Disciplines |
3
| 3 |
| NOS 230 | Windows Administration I |
4
| 3 |
| Total Credit Hours: | | 15 |
Fifth Semester
| CTS 240 | Project Management |
4
| 3 |
| CTS 289 | System Support Project |
5
| 3 |
| | Humanities/Fine Arts Elective |
3
| 3 |
| | Major Elective | | 1 |
| | Social/Behavioral Science Elective |
3
| 3 |
| Total Credit Hours: | | 13 |
Total Credit Hours: 65-66
Electives
Math Electives
Select one of the following:
| MAT 110 | Mathematical Measurement and Literacy |
4
| 3 |
| MAT 121 | Algebra/Trigonometry I |
4
| 3 |
| MAT 143 | Quantitative Literacy |
4
| 3 |
| MAT 171 | Precalculus Algebra |
5
| 4 |
Major Elective
Select one of the following:
Humanities/Fine Arts Electives
Choose one course from the
Humanities/Fine Arts list of Optional General Education Courses for AAS Programs.
Social/Behavioral Science Electives
Choose one course from the Social/Behavioral Science list of Optional General Education Courses for AAS Programs.